I ordered hats and fascinators from this supplier and expressly said not to press them in the box, when I received the order the hats were completely flat, unusable, decorations completely destroyed and I had to throw 90% of my items away. I mentioned this problem to the warehouse manager Anthony, who initially was responsive and then was trying to blame UPS when the box was intact and the mistake was 100% from their side. I will never use this company again!